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So guys, here's a quick review of Lazada: #1 leading online marketplace in the Philippines
Lazada is an online marketplace that sells assorted items and stuffs. They have free shipping, which is a good strategy for customers to be attracted and save money. They provide customers with brand new and quality products.
In terms of payment, Credit Card, Bank deposit and COD is accepted. They ship through LBC, for me the best and the fastest courier in the Philippines.
Even though they have very good website interface, quality products, they still lack on service and organization. I experience once when I ordered two books from them and only one arrived, they didn't even tell to me that they send items separately and they don't notify me when the other book that I ordered is out of stock. In that moment, I thought that I'm scammed but fortunetly I received the item after 14 days. So if this happen to you contact them. Give the order number and they will process their order for you. They'll tell you if the item you ordered out of stock. If the item is still out of stock, they'll refund you.
Here are my ratings:
service: ★★
quality of product: ★★★★
customer care: ★★★★
over-all: ★★★




